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EMAIL

danielatoui@palmcoastco.com

PHONE NUMBER

(949) 422-1353

Locations

San Diego

Frequently Asked Questions (FAQ)

What should we know about insurance coverage for our event?

We’re fully licensed and insured to operate in every city, ensuring a compliant service at any event.
For valet parking, we carry both Legal Liability and Garage Keeper’s Liability insurance to protect guests, vehicles, and private property.
For shuttling services, we maintain specialized coverage that includes our shuttle vans and guest transport between off-site parking and the event location.
We also provide workers’ compensation to protect our staff.

How much does valet parking cost?

Pricing for Palm Coast Valet’s services is customized based on each event’s specific needs—including guest count, location, staffing requirements, and travel distance. For an accurate quote, please contact us by phone, email, or through our online form. We’ll provide a tailored package to match your event.

Where do you provide your services?

We proudly serve San Diego and surrounding metropolitan areas, offering reliable valet, shuttling, and chauffeuring services. No matter the location, our focus on quality and client satisfaction stays consistent.

What types of events do you cater to?

We provide valet and transportation services for weddings, corporate functions, private parties, and other special events—whether at a hotel, private residence, or unique venue.
For details, visit our Services page or contact us directly.

How far in advance should I book your services?

To ensure availability—especially for high-demand dates—we recommend booking as early as possible. Early confirmation allows for smoother planning and gives you peace of mind leading up to your event.

Do you offer customizable packages/specific requests?

Yes, we offer fully customizable packages based on your event’s unique needs. Whether you need uniformed valet attendants, directional signage, shuttle coordination, or specific arrival setups, our team works closely with you to ensure a seamless, personalized experience for you and your guests.

Are there any additional fees I should be aware of?

Any potential additional fees—such as for overtime, specialized equipment, or unique setups—will be clearly outlined during the quote process.
For full details, please refer to our Void Contract Policy.

What is your cancellation policy?

Cancellation policies may vary depending on the timing and details of your booking. For full information, please visit our check out our Cancellation Policy tab or contact us directly.

Company and Service Policies

Cancellation Policy

At Palm Coast, we understand that plans can change. To serve all clients efficiently and allocate resources responsibly, we’ve established the following cancellation guidelines:

Notice Requirement
Cancellations must be submitted at least 48 hours before the scheduled event to avoid any cancellation fees.

Cancellation Fees
24–48 hours before event: A fee equal to 2 hours per scheduled valet attendant will apply.
Same-day cancellations: A 50% charge of the total booking will be incurred.

Refunds
Deposits will be refunded based on the terms above, minus any applicable cancellation fees.
All refunds are processed within 7 business days of your cancellation request.

Rescheduling
Need to move your event?
Contact us as early as possible. We’ll do our best to accommodate your new date, subject to availability.
Please note: same-day rescheduling may incur additional charges.

Force Majeure
In the event of unforeseen circumstances (e.g. natural disasters, government restrictions), we will offer to reschedule at no extra cost or issue a full refund.

How to Cancel or Reschedule
Please reach out using the contact information in the footer.
Written confirmation is required for all cancellations and rescheduling.

We appreciate your understanding and cooperation.
For questions or further assistance, don’t hesitate to contact us.

Four-Hour Minimum Policy

To maintain exceptional service standards and efficient scheduling, all bookings with Palm Coast are subject to a four-hour minimum.

Minimum Booking Requirement
All valet, shuttling, and chauffeuring services require a minimum commitment of four hours, regardless of event type or scale.

Pricing & Invoicing
Rates are based on this four-hour minimum.
Even if services are required for less time, the full four-hour duration will be billed.

Why This Policy Exists
This minimum allows us to properly allocate staff, ensure readiness, and deliver the highest level of professionalism for every event we serve.

Exceptions
Requests for exceptions must be approved in writing by management. Special cases will be reviewed individually.

For questions or clarification, please contact us using the information in the footer.

Void Contract Policy

This policy defines the conditions under which the agreed contract price may be immediately revised if inaccurate, incomplete, or misleading information is provided by the private party.

Accurate Information Requirement
Clients must provide complete and accurate details regarding the event, including but not limited to:
Event date and time
Venue address and layout
Estimated guest count
Specific service needs or requests
Any other relevant logistics impacting planning or execution

Review & Verification
Upon receiving event details, our team may conduct site visits, consultations, or additional reviews to verify the information and assess feasibility.

Contract Terms
A contract will be drafted based on the information provided, outlining services, terms, and the total cost. Both parties must agree to this contract via text or email before services are rendered.

Implications of Inaccurate Information
If any provided details are later found to be false, misleading, or incomplete:
The contract price will be adjusted immediately to reflect the true scope of services
Any additional costs incurred will be the responsibility of the client
A revised agreement will be issued, requiring client acknowledgment and approval

Immediate Enforcement
Price adjustments due to inaccurate information will take effect as soon as discrepancies are identified. This ensures fairness and accountability in the event planning process.

Acceptance of Terms
By signing our service contract, clients agree to this Void Contract Policy and accept responsibility for providing truthful and complete event information.

Dispute Resolution
In the event of disagreement regarding the information provided or the resulting price change, both parties agree to engage in good faith to resolve the issue amicably.

For questions or clarifications, please contact us using the information in the footer.

Operating Hours

We service all events and occasions 24 hours a day, 7 days a week.

Regarding contact hours, feel free to send us a message anytime!

Info

Name: Daniel Atoui

Phone: (949) 422-1353

Email: danielatoui@palmcoastco.com

Locations

San Diego, California

Request a Personalized Quote

Fill the Form

Operating Hours

We service all events and occasions 24 hours a day, 7 days a week.

Regarding contact hours, feel free to send us a message anytime!

Info

Name: Daniel Atoui

Phone: (949) 422-1353

Email: danielatoui@palmcoastco.com

Locations

San Diego, California

Request a Personalized Quote

Fill the Form

What should we know about insurance coverage for our event?

We are covered in all areas of the business.

For Valet Parking, we have:
— Legal Liability and Garage Keeper Liability —
To cover our customers, their cars and your private property.

For Shuttling insurance, we provide a parking area near by the site and shuttle the guests by vans from the parking area to the site of the event and that require a special insurance that would cover the guests and the shuttling vans within the given parameters.

We’re licensed to do business in every city as well to ensure that no event will be met with legal troubles.
Of course, we also have workman’s compensation insurance to cover our employees.

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What should we know about insurance coverage for our event?